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Frequently Asked Questions

Find quick answers to common questions

How accurate is Plagly.ai's AI detection?

Our AI detection technology achieves 99% accuracy across all major AI models including ChatGPT, Claude, Gemini, and more. We continuously update our algorithms to stay ahead of new AI developments.

What file formats do you support?

We support PDF, DOC, DOCX, TXT, and RTF files. Our system can process documents up to 10MB in size with up to 50,000 words.

Is my content secure and private?

Yes, absolutely. We use enterprise-grade encryption and never store your content permanently. All documents are processed securely and deleted after analysis.

Do you offer advanced features?

Yes, we provide RESTful advanced features for enterprise customers. Contact our sales team to discuss integration options and pricing.

What's the difference between your plans?

Our Free plan includes basic AI detection for 800 words/month. Basic plan offers 50.0K words with comprehensive features. Pro plan provides 200.0K words with advanced AI models, bulk processing.

Can I get a refund if I'm not satisfied?

We offer a 30-day money-back guarantee for all paid plans. If you're not completely satisfied, contact our support team for a full refund.